Pepper Palace Shipping Info
- Orders over $69, before shipping, qualify for Free Ground Shipping (Contiguous United States Only).
- Orders being shipped to Alaska or Hawaii do NOT qualify for free shipping.
- Due to the high volume of orders we receive, we cannot combine multiple orders for shipping purposes.
- We do NOT ship internationally.
Pepperpalace.com always attempts to ship and fill your order within 24-48 hours, weekends excluded. In instances where one or more of your items is not available for immediate shipment, we will contact you and offer a substitute recommendation, or offer to hold all your items until all products are available for shipment.
- All orders may be shipped via UPS Ground, FedEx Ground or any other method offered by USPS at the discretion of Pepper Palace Inc.
- If a product is damaged or missing from your order, this will need to be reported within (3) business days from the date the order was delivered. You can call or email us with your name, order# and what was missing or damaged.
This is an estimated time of delivery map.
After your order is processed you will be emailed a tracking number for your convenience. All shipping rates include shipping, packing, and insurance.